Support Center
Movies on iPhone
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Something went wrong when I purchased tickets. Help!
Ticket purchases are made through MovieTickets.com. Please email their support team or call them at 1-888-440-...
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Known Issue: the app says wifi is required to watch a movie I download...
There was a known issue in app versions prior to 5.10 in which downloaded movies still required a wifi connect...
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I can't find the movie I redeemed.
Some users have reported that they do not see the movies they have redeemed. Possible explanations for this a...
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How do I watch a full-length movie?
You can stream full-length movies on wifi or 3G, or download them to watch offline. To use the movie streamin...
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How do I download movies to my iOS device?
To download your UltraViolet movies to your iPhone, iPod Touch, or iPad, make sure you are using Flixster app ...
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How do I delete a movie I have downloaded to my iOS device?
To delete a movie you have downloaded, go to your Collection page on the app and tap on the movie you'd like t...
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If I download a movie and delete it, can I download it again?
You can download any movie in your UltraViolet account to a maximum of five different devices. If you downloa...
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Which devices do you support for movie playback?
To use the movie streaming feature on iOS you must have one of the following devices: iPhone 3GS, 4, or 4S; th...
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Can I watch UltraViolet movies on a jailbroken iOS device?
Due to DRM restrictions, we do not currently support streaming or downloading of movies on jailbroken devices....
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My movie stopped playing, and I received a low memory warning.
Occasionally the memory available on your device may be too low to support movie streaming. In this case the m...
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